Project Description

Key Holding and Alarm Response

What are the benefits of using CIA as your Key Holder:

Convenience: Alarm activations can happen at any time, day or night, rain or shine meaning that is it not always easy or possible to rely on family, friends or staff to assist at your property. CIA’s offices are manned 24 hours a day, 365 days a year by fully trained Alarm Response Operatives.

If you have a communicated alarm, ACPO (Association of Chief Police Officers) require 2 keyholders but if you use a professional key holding company like CIA then no other keyholder is required.

Safety: The primary purpose of an alarm is to protect your home or business from an intruder, in the event of an activation, you may not want to put your family and friends or employees into a situation that may risk their safety. CIA Alarm Response Operatives are professionally trained to dealing with all sorts of emergency situations.

Key holding can also be used to help protect your workforce, by using our service to lock up your property, or accompany lone workers off the premises at night.

What happens if an activation occurs:

On notification that there has been an activation at your property, we will:

  • Attend your property in CIA Alarm Response Vehicle
  • Carry out an external inspection of the property
  • Access the premises
  • Identify the cause of the activation
  • Rectify the problem

If there is an intruder, the ARO will contact the police and wait for their arrival as well as arrange for any necessary repairs to be carried out, remaining at the property until it is fully secure.

CIA has Alarm Engineers on call 24hrs a day for technical support and to attend site if the cause is a technical fault.